On-site help across the M25: racking & stacking, OS installation, network config & diagnostics, hardware maintenance, structured cabling, and more. Clear communication, simple pricing.
Head of IT in Telecommunications
with a touch of Network, Systems & Software Engineering
Clean work
Labelled, neat and photographed. I leave things better than I found them.
On-time
Agreed arrival window and proactive updates while travelling.
Prepared
Tools & consumables on hand. Check the kit list below.
Documented
Short post-visit report with photos and next-step recommendations.
Time
£55/hour
1-hour minimum. Overtime by agreement.
Travel
£0.65/mile
Travel charged without hourly rate. Parking/tolls at cost.
Need a specialist tool? I can often bring it — just ask.
1. Initial Onboarding
We discuss how Smart Hands can best support your business and establish points of contact, access details, and requirements.
2. Scoping & Quoting
I gather the full scope, confirm the site details, and provide a quote — fixed or time & materials, as appropriate.
3. On-Site
Work is carried out as agreed, with live photo updates and communication throughout.
4. Report
A short report summarising what was done, including before-and-after photos and next-step recommendations.
Common consumables are usually on hand. Anything unusual can be purchased at cost with pre-approval.
Happily. I can be your on-site hands while you manage remotely, or coordinate with third-party installers.
RAMS stands for Risk Assessment & Method Statement. Some sites (especially data centres and large offices) require a short document that lists hazards, the controls in place, and the exact steps of the job. If your site needs RAMS, send me their template or requirements and I'll complete it before the visit.
Yes. For jobs that require multiple people on-site or additional specialist skills, I can bring in trusted sub-contractors to form a multi-man team. This is ideal for large racking projects, site moves, or time-sensitive deployments. Get in touch to discuss your requirements.
