On-site infrastructure & data centre support in Manchester. Racking, patching, configuration, and more. Clear communication. Simple pricing.
Founder / Director
Head of IT in Telecommunications. Experienced in Network, Systems & Software Engineering
What we do
On-site IT & data centre work — racking, patching, cabling, configuration, and anything in that domain.
Four pillars that make every project a success
Labelled, neat and photographed. We leave things better than we found them.
Agreed arrival window and proactive updates while travelling.
Tools & consumables on hand. Check the kit list below.
Short post-visit report with photos and next-step recommendations.
Transparent rates, no surprises
Time
£75/hour
1-hour minimum. Overtime by agreement. Per engineer.
Travel
£0.75/mile
Travel charged without hourly rate. Parking/tolls at cost.
Need a specialist tool? We can often bring it — just ask.
A simple, streamlined process from start to finish
We discuss how Smart Hands can best support your business and establish points of contact, access details, and requirements.
We gather the full scope, confirm the site details, and provide a quote — fixed or time & materials, as appropriate.
Work is carried out as agreed, with live photo updates and communication throughout.
A short report summarising what was done, including before-and-after photos and next-step recommendations.
Common questions answered
Smart Hands serves Manchester. Travel is charged at £0.75 per mile. For locations further afield, get in touch and we can discuss.
Yes. We're available Monday through Sunday by arrangement, including evenings and weekends. This is particularly useful for data centre work that needs to happen during maintenance windows or for urgent issues outside business hours.
We're experienced working in secure environments including data centres and corporate offices. We're happy to complete security clearance forms, provide references, and work with your security team. A Non-Disclosure Agreement is standard for all work. Just let us know your site's requirements.
Absolutely. We can work alongside your team, take direction from remote engineers, or coordinate with third-party vendors. We're comfortable being your on-site hands while you manage remotely, or working collaboratively with your team on-site.
After each visit, you'll receive a short report with before-and-after photos, a summary of work completed, and any recommendations. Receipts can be provided on request for any invoices. We can also provide RAMS (Risk Assessment & Method Statement) documents if your site requires them.
Common consumables like cable ties, rack nuts, labels, and basic cabling are usually on hand with a reasonable allowance per job. For larger quantities or specialist items, we can either order them in for you or you can supply them directly. We'll discuss this during the scoping phase.
Yes. For larger projects, we can bring in trusted sub-contractors to form a multi-person team. This works well for large racking projects, site moves, multi-site deployments, or time-sensitive work. Multi-site visits are also available. Get in touch to discuss your requirements and we'll provide a quote.
Book an introductory call to discuss how Smart Hands can support your IT infrastructure needs.
Schedule an introductory call