Reliable networking, fast tenant moves, minimal disruption. Engineers who understand shared environments and keep your spaces running. Transparent pricing. Flexible scheduling.
Keep tenants connected and spaces running without the overhead of in-house IT
Structured cabling, patch panel management, and Wi-Fi infrastructure that keeps tenants connected. Neat, labelled, and built to scale with your space.
Fast tenant moves with minimal disruption. New desks provisioned, network drops activated, old infrastructure cleared down — scheduled around your tenants.
Switch replacements, comms cabinet maintenance, equipment installs. We understand shared infrastructure and the impact of downtime on your tenants.
Tenant-disrupting work scheduled before they arrive or after they leave. Same rate at 6am as at 2pm — no out-of-hours premium to justify rushing the job.
Comprehensive infrastructure support for your spaces
Cat6 terminations, patch panel management, structured cabling. Neat, labelled runs that make future changes straightforward.
Switches, access points, patch panels, and comms cabinet equipment. Installed and documented so your infrastructure is maintainable.
New tenant move-in? We provision desks, activate drops, and test connectivity. Move-out? We clear down and prepare for the next occupant.
Network configuration, device setup, and troubleshooting. We understand multi-tenant environments and the importance of keeping everyone online.
Hardware maintenance, component replacement, and infrastructure repairs. We diagnose the issue, not just swap parts.
Tenant can't connect? We'll trace the problem — switch port, patch, cable run, or configuration — and fix it on the spot.
Two examples — different scope, same quality and documentation standard.
When a Manchester co-working operator's MSP needed hands on-site for a tenant downsize, we audited 70 desks, retained the best hardware, deployed 40 standardised workstations to spec, and delivered a future-proofing inventory.
In expenses and lost productivity.
Plus incidentals. Their team stays productive.
A co-working operator's MSP lost remote access to the site after a misconfiguration. We attended as hands and eyes, moved a cable between ports while they fixed it remotely.
For a 10-minute fix.
Plus incidentals. Zero days lost.
Whether you procure directly or through your MSP — same engagement model, same documentation standard.
Transparent, GPS-verifiable billable hours. And there's no VAT.
Time
£95/hour
1-hour minimum. Per engineer.
We won't exceed your estimate without approval.
Put us on retainer New
From £82/hr · Lite (6h), Plus (12h), Pro (18h)
Simple process, clear communication
Add scope, site details, and any specific requirements through the Smart Hands Portal. We confirm and respond.
We travel to your space and check in on arrival. We can work around tenant schedules — early mornings, evenings, or weekends.
Networking, cabling, infrastructure, or tenant support — with live updates via the Smart Hands Portal. Minimal disruption to your spaces.
Post-visit report with photos. Invoice with GPS-verified hours. Everything logged in your portal for future reference.
Common questions from co-working space operators
Yes. We schedule around your tenants — early mornings, evenings, weekends, or quiet periods. Same rate regardless of time or day.
Both. Pay-as-you-go is the default — you raise Work Orders when you need us and we invoice per job, no minimum commitment. For spaces with regular infrastructure needs, we also offer retainer plans with a monthly allowance of services at lower rates. Speak to your account manager for details.
Yes — cabling, patching, switch replacements, comms cabinet work, access point installs, and tenant provisioning. If it's in or connected to your comms cabinet, we handle it.
Post-visit reports with photos, GPS-verified time on-site, and any recommendations — all logged in your portal. You'll know exactly what was done without needing to be there.
Through Materials Orders in the Smart Hands Portal — entirely separate from Work Orders. You specify what you need, we source and supply it. Delivery direct to your space, or to Smart Hands for use in a future Work Order.
Need pricing detail? See how billing works
Book an introductory call to discuss how Smart Hands can support your co-working space infrastructure.
