Connectivity emergencies don't wait. Onboard now, sign the MSA in the Portal, and you can raise Urgent Work Orders the moment something breaks — fault-finding on fibre and copper, spares on the shelf, response measured in minutes. Fault-finding, not just cable-swapping.
Less than 20 minutes from 20+ of Manchester's data centresMinutes, not hours
We're less than 20 minutes from 20+ Manchester data centres — and we arrive with the kit to fix it
Diagnose, don't guess
We fault-find on fibre and copper — trace the issue, test the link, identify the root cause
Spares on hand
Cat6, multimode fibre, singlemode fibre, and cleaning supplies — no waiting for next-day delivery
System outage support
Beyond cabling — we support full system outages with hands-on engineering capability
No waiting for deliveries — we keep common cables and supplies in stock
Custom-crimped Cat6 ethernet patch cables, made to the length you need, when you need it.
LC duplex OM4 MMF patch cables for short-range interconnects.
LC duplex OS2 SMF patch cables for long-distance and carrier-grade connections.
LC and SC fibre cleaning tools. Dirty connectors cause more outages than people realise.
If your infrastructure uses specific cables, optics, or consumables, we can order them in and hold them as reserved stock — ready for when you need them. No scrambling for next-day delivery during an outage.
Additional fees may apply for custom stock. Get in touch to discuss your requirements.
Talk to us about reserved stockAvailable to onboarded clients. Designed to interrupt the team, not queue alongside standard work.
Urgent Work Orders are only available to onboarded clients with a signed MSA. Complete onboarding to get Portal access, then sign the MSA inside the Portal — both can happen in the same session if your side moves quickly.
We find the fault and fix it — not just report what we see
When connectivity is down, every minute counts
We're centrally located and can reach over 20 of Manchester's data centres in under 20 minutes. See which data centres →
We don't just arrive quickly — we arrive prepared. Spare Cat6, multimode and singlemode fibre, and cleaning supplies travel with us.
Not just remote hands — real engineering understanding. We diagnose problems and implement solutions, not just swap cables and hope.
Common questions about connectivity emergencies
Cat6 ethernet (custom-crimped to length), LC duplex OM4 multimode fibre, LC duplex OS2 singlemode fibre, and fibre cleaning supplies. Enough to cover the majority of data centre connectivity issues without waiting for next-day delivery.
We're less than 20 minutes from over 20 Manchester data centres. Response time depends on current availability — we'll give you a realistic ETA when you raise the Work Order. For central Manchester facilities, we're typically on-site within the hour.
We fault-find. We trace the issue, test the link, inspect and clean connectors, and identify the root cause — not just swap cables and hope. If the problem is deeper than cabling, we'll diagnose it and work with your team on a fix.
Yes. If your infrastructure uses specific cables, optics, or consumables, we can order them in and hold them as reserved stock — ready when you need them. Raise a Materials Order to get started.
Our side is fast — typically same-day. You'll get Portal access quickly; the pace then depends on how fast your side reviews and signs the MSA inside the Portal. If your team can move quickly, you can be onboarded, signed, and ready to raise Urgent Work Orders within hours.
Pop in your postcode on our coverage page and find out in a second.
Check coverageOnboard now. Sign into the Portal, sign the MSA, and you can raise Urgent Work Orders the moment something breaks. Spare cables on hand, fault-finding expertise, rapid response to 20+ Manchester data centres.
