MAN001 sits in Salford, M50 — one postcode over from our M5 base. That makes us just about the closest independent remote hands this facility can have: minutes away, flat £95/hour, any hour of the year.
When the facility is this close, even the smallest job is worth booking.
The five-minute look that saves a two-hour drive — booked as a 1-hour Work Order.
Installs and decommissions with photos, labels and an updated rack map.
Tenant-side patching, tested, labelled and dressed properly.
Failed parts out and replacements in, often same-day given the distance.
A keyboard at the rack within minutes, your team driving remotely.
Our warehouse is minutes away — deliveries stored and walked in when needed.
MAN001 sits in Salford, M50 — our own corner of Greater Manchester.
Smart Hands is an independent remote hands provider and is not affiliated with or endorsed by AtlasEdge. We attend as your authorised visitor, under your own colocation access arrangements.
The shortest call-out we do — and it costs the same flat £95/hour as everywhere else.
Flat, per engineer. No VAT on top.
Billed in whole hours on-site. Travel time is never billed.
Nights, weekends and bank holidays cost the same £95/hour.
Every estimate carries a Not To Exceed cap — if a job looks like it'll pass it, we pause and ask first. Full detail at billing explained.
The facility is minutes from our base, so once a Work Order is confirmed and access is arranged, an engineer can be at the door in minutes rather than hours — schedule permitting.
Yes — this is the one facility where a reboot, a cable reseat or a status check makes obvious sense as a 1-hour Work Order. No travel overhead at all.
You authorise our engineer under your colocation agreement as a named visitor; we bring ID and follow the site's induction and security process.
Yes — our warehouse is minutes away. Ship kit to us, we store it, then carry it in and rack it when your installation window opens.
We're minutes away. Tell us the job and we'll get it booked.