Racks in Delta House or Simon House? We're an independent Manchester crew covering both Datum sites in Wythenshawe — an easy run down from our Salford base, at a flat £95/hour with travel never billed.
The south-Manchester site visits Datum tenants delegate to us.
Kit racked or retired cleanly, with photos, serials and an updated elevation.
Tenant-side patching and cable dressing, tested and labelled.
Failed components out, replacements in, dead parts on their way back to the vendor.
A local keyboard for your remote engineers, for as long as the session takes.
Physical audits and visual checks reported back with photos the same day.
Deliveries received at our warehouse and carried down to Wythenshawe on the day.
Datum's two Manchester sites sit together in Wythenshawe, south of the city near the airport. Signed with TeleData back in the day? Same site — Datum acquired TeleData in 2022.
Smart Hands is an independent remote hands provider and is not affiliated with or endorsed by Datum. We attend as your authorised visitor, under your own colocation access arrangements.
Wythenshawe costs the same as everywhere else we go: £95/hour, travel on us.
Flat, per engineer. No VAT on top.
Billed in whole hours on-site. Travel time is never billed.
Nights, weekends and bank holidays cost the same £95/hour.
Every estimate carries a Not To Exceed cap — if a job looks like it'll pass it, we pause and ask first. Full detail at billing explained.
You arrange named-visitor access for our engineer under your colocation agreement — Datum's process is straightforward — and we handle ID and induction on arrival.
Yes. Delta House and Simon House are next to each other, so split estates get handled in a single visit with no travel between sites worth billing.
It's a straightforward M60/M56 run from Salford. Same-day attendance is usually possible, and the 24/7 rate means overnight emergency work costs the same £95/hour.
Yes — recurring monthly or quarterly visits with the same engineer are a common pattern, and a retainer improves the rate if the volume is steady.
Yes — Datum acquired TeleData in September 2022 and retired the TeleData name. Delta House became Datum MCR1, joined by the newer MCR2 (Simon House). If your paperwork still says TeleData, this is the same site.
Tell us which house and the job list — we'll schedule it.