Colo at Intercity Technology's Bolton facility? It's a quick M61 run from our Salford base and sits inside our standard zone — any Work Order, from the 1-hour minimum up, at a flat £95/hour whatever the clock says.
Physical attendance at your Bolton racks, booked by the hour.
In-person verification with your team live on a call — a clean 1-hour Work Order.
Installs and decommissions with photos, labels and an updated rack map.
Failed components replaced against your ticket; RMAs boxed and returned.
Tenant-side patching, dressed and labelled to a standard worth photographing.
Hands on the box, your engineers driving the session from anywhere.
Deliveries to our Salford warehouse, carried up the M61 on the day.
Intercity's Bolton site sits off the M61 at Horwich — well inside our standard zone.
Smart Hands is an independent remote hands provider and is not affiliated with or endorsed by Intercity Technology. We attend as your authorised visitor, under your own colocation access arrangements.
Standard-zone rules at the Bolton facility: any job size, travel never billed.
Flat, per engineer. No VAT on top.
Billed in whole hours on-site. Travel time is never billed.
Nights, weekends and bank holidays cost the same £95/hour.
Every estimate carries a Not To Exceed cap — if a job looks like it'll pass it, we pause and ask first. Full detail at billing explained.
You arrange named-visitor access for our engineer under your colocation agreement, and we bring photo ID and follow site security on arrival. Details can be sent ahead for vetting.
The standard 1-hour minimum — Bolton is inside our standard zone, so single swaps, reboots and checks are all bookable on their own.
Roughly 25 minutes up the M61 in normal traffic. Same-day attendance is common, and a 3am emergency costs the same £95/hour as a weekday afternoon.
Yes — offices in Bolton, Bury or the northern boroughs batch neatly into the same run, and your Manchester facilities are 20 minutes back down the motorway.
Tell us the job — we'll head up the M61.