One team of engineers out of Salford covering the North West — Greater Manchester on any Work Order, and Liverpool to Lancaster to Stoke for jobs of four hours or more. Same people, same flat £95/hour everywhere.
Same engineers, same rate, wherever in the region your kit sits.
Deployments racked, cabled and powered in facilities across the region.
Structured cabling, patch panels and comms room work, tested and labelled.
Failed components replaced and returned without you leaving your desk.
Local hands on the box, your team on the call — BIOS, IPMI, recovery.
An engineer on the road to the site while your incident channel is still triaging.
Several sites, one engineer, one day — scheduled as a single Work Order.
Greater Manchester takes any Work Order. The wider region takes Work Orders of 4 hours or more — and travel time is never billed either way.
Not sure your site's in reach? Check your postcode on the coverage map
Distance doesn't change the rate — travel time is never on the invoice.
Flat, per engineer. No VAT on top.
Billed in whole hours on-site. Travel time is never billed.
Nights, weekends and bank holidays cost the same £95/hour.
Every estimate carries a Not To Exceed cap — if a job looks like it'll pass it, we pause and ask first. Full detail at billing explained.
Yes — Liverpool and Birkenhead sit in our extended zone, for Work Orders of 4 hours or more. Most data centre days and office moves clear that bar comfortably.
Because travel time is never billed, longer drives need enough on-site work to be worth the round trip. If your site is just past the boundary and the job is shorter, ask — we'll often still take it.
No. You pay for hours on-site at the flat £95/hour, in whole hours per engineer. The drive is our problem.
Yes. Scheduled runs and retainers work well for regional estates — same engineer, regular cadence, better rates for steady volume.
Tell us where it is and what needs doing — we'll be straight about whether it's a fit.