Smart Hands is based in Salford — M5, by the Quays. If your kit lives in a Salford data centre, a MediaCityUK office or a unit off the A57, we're the closest remote hands you'll find. Flat £95/hour, around the clock.
The work Salford teams hand to us.
Servers and switches installed, cabled, labelled and powered in any Salford facility.
New drops, patch panel work and cabinet tidy-ups, documented before we leave.
Drives, PSUs and line cards replaced; failed parts boxed for RMA the same day.
Screen and keyboard on the box while your engineers drive the session remotely.
Desk moves, data drops and comms cabinets for Quays and MediaCityUK tenants.
Your spare kit held at our Salford warehouse, minutes from wherever it's needed.
Facilities and districts we can reach almost before the ticket's assigned.
Not sure your site's in reach? Check your postcode on the coverage map
Salford is the shortest drive we do — and the rate never changes.
Flat, per engineer. No VAT on top.
Billed in whole hours on-site. Travel time is never billed.
Nights, weekends and bank holidays cost the same £95/hour.
Every estimate carries a Not To Exceed cap — if a job looks like it'll pass it, we pause and ask first. Full detail at billing explained.
We're based in M5, so Salford visits are the shortest drives we do. Same-day attendance is normal; depending on the schedule, an engineer can sometimes be with you within the hour.
Both. Alongside data centre remote hands we handle offices, studios and co-working floors — desk moves, data drops, comms cabinets and hardware installs across the Quays and MediaCityUK.
A flat £95/hour per engineer, billed in whole hours, with a 1-hour minimum. Travel time is never billed, and there's no out-of-hours premium.
Yes — our warehouse is in Salford. We receive deliveries, store spares and bring them to site when a Work Order needs them.
We're already in the neighbourhood. Schedule a call or start onboarding.