Colo at Zen Internet's Sandbrook Park facility? Rochdale sits inside our standard zone, so your racks there get the full service — any Work Order, down to the 1-hour minimum, at a flat £95/hour around the clock.
Physical work at Sandbrook Park, booked by the hour.
Power cycles and visual verification, confirmed with your team on a call.
Installs and decommissions, cabled, labelled and photographed.
Failed drives, PSUs and cards replaced; the dead parts shipped back on RMA.
Tenant-side patching and tidy-ups, tested before we leave.
A local keyboard for your remote engineers, for as long as the session needs.
Deliveries to our Salford warehouse, brought up the M62 when the job runs.
Sandbrook Park is a straightforward motorway run from our base — well inside the standard zone.
Smart Hands is an independent remote hands provider and is not affiliated with or endorsed by Zen Internet. We attend as your authorised visitor, under your own colocation access arrangements.
Rochdale is standard-zone: any job size, and the motorway miles are on us.
Flat, per engineer. No VAT on top.
Billed in whole hours on-site. Travel time is never billed.
Nights, weekends and bank holidays cost the same £95/hour.
Every estimate carries a Not To Exceed cap — if a job looks like it'll pass it, we pause and ask first. Full detail at billing explained.
You authorise our engineer as a named visitor under your colocation agreement with Zen, and we handle ID and sign-in on the day. Engineer details can go over in advance for approval.
Just the standard 1-hour minimum — Rochdale is inside our standard zone, so a single reboot or drive swap is a perfectly good Work Order.
It's a straightforward M60/M62 run — roughly half an hour in normal traffic. Same-day visits are common, and out-of-hours costs the same £95/hour.
Yes — a Sandbrook Park visit pairs neatly with Manchester facilities or offices in the north-east boroughs on the same day, as one Work Order.
Tell us the job — we'll head up the M62.